SMS Brandname
Text messages with your name on them — read and trusted
Customer-care and marketing messages, on every carrier.
SMS Brandname shows your business name as the sender instead of short codes like 6xxx or 8xxx. Businesses use it for transaction notifications, OTP codes, reminders, customer care and promotions. The sender name must be registered under Decree 91/2020/NĐ-CP for three years; ePacific prepares the whole file.
Use SMS Brandname for
Notifications and OTP
Order and payment confirmations, login OTP codes.
Customer care
Appointment reminders, service notices, birthday wishes.
Promotions
Offers, events and coupons to your customer lists.
How it works
- 1
Register your sender name
Up to 11 Latin letters, digits, (-), (_) or (.); unique in the national registry, valid for three years.
- 2
Contract and templates
Choose care or marketing messages and declare templates with the carriers.
- 3
Send
Send by API, from HAINIVA campaigns and customer journeys, or from your own tools.
Frequently asked questions
What's needed to register a sender name?
For a company: a certified copy of the business registration, the declaration on Form 01 (Decree 91/2020/NĐ-CP) and any trademark documents. ePacific prepares and files it for you — see sender-name registration.
Can I send from HAINIVA?
Yes. HAINIVA sends SMS Brandname and Zalo ZNS in campaigns and customer journeys, with consent management built in.
Get a quote
Leave your details and an ePacific specialist will call you back during business hours — or call 1900 0038 now.